Employment Opportunities
About Greenbrier Valley Theatre:
Greenbrier Valley Theatre, the State Professional Theatre of West Virginia, is located in the “Coolest Small Town in America” Lewisburg, WV. GVT aims to create live, professional theatre in West Virginia and to enlighten, enrich, and enliven the life of our Region through the arts. GVT is committed to building a company-wide culture that highlights the principles of diversity, equity, inclusion, and belonging. We aim to prioritize these practices in the operation of our institution. We firmly believe that everyone has a story worth telling. We value diverse life experiences, heritages, and are dedicated to a non-discrimination policy without regard to age, sex, gender identity and/or expression, sexual orientation, race, color, creed, ethnicity, national origin, ancestry, religious beliefs, marital status, familial status, disability, veteran status, political persuasion, or beliefs. GVT is dedicated to equitable treatment for all to ensure that artists, staff, volunteers, students, guests, and patrons feel welcomed.
Box Office/Office Manager
Part time position, 25hrs a week until April 1st, then it becomes a full time position.
To apply: send resume, cover letter and 3 professional references to info@gvtheatre.org with 'Box Office Manager' in the subject line.
Position: Full-Time
Reports to: Producing Artistic Director
Location: Greenbrier Valley Theatre, Lewisburg, WV
About Greenbrier Valley Theatre
Greenbrier Valley Theatre (GVT), the State Professional Theatre of West Virginia, is dedicated to delivering high-quality, inspiring productions that bring our community together through the performing arts. We are committed to cultivating a collaborative environment that allows both our team and our patrons to thrive. Join us as we celebrate growth and innovation in “Thrive in ’25”!
Position Overview
The Box Office/Office Manager is responsible for overseeing all ticket operations, ensuring exceptional customer service, maintaining efficient office operations, and supporting GVT’s overall mission. This role focuses on ticket sales, box office functionality, and patron relations while also managing day-to-day administrative tasks. The ideal candidate will foster a productive and professional work environment, contributing to organizational effectiveness, efficiency, and clear communication.
Key Responsibilities
Box Office Sales and Operations
Handle ticket orders in person, over the phone, by mail, and via email during business hours and performances.
Manage the timely processing of subscriptions, single-ticket sales, gift certificates, exchanges/refunds, and donation requests.
Provide outgoing communications to patrons regarding changes in programming, services, or event details.
Promptly identify and resolve customer service issues to ensure positive patron experiences.
Generate regular customer feedback summaries and share insights with the Producing Artistic Director and Marketing Department.
Oversee box office operations during performances, including selling tickets, distributing will-call, and handling any re-seating or seating-related challenges.
Recruit, train, schedule, and supervise box office assistants, ensuring they are well-prepared to sell and exchange tickets.
Fulfill requests for house seats, comps, and trade tickets as needed.
Monitor advanced sales and coordinate with the Marketing Department to drive ticket sales.
Maintain up-to-date seating charts for all GVT productions, including educational performances.
Box Office Database and Accounting
Build and maintain shows/seasons within the ticketing platform, ensuring accurate pricing, dates, and details. GVT currently uses AudienceView as it’s ticketing platform)
Verify and update patron contact information, flag donors and board members, and maintain a clean, accurate database for reporting and marketing use.
Handle all revenue accounting related to ticket sales, including daily cash-outs, preparing financial reports, and ensuring accurate reconciliation of revenue.
Provide ticketing and financial reports to the finance team regularly, ensuring transparency and accountability.
Office Management (Only occurs during Full Time Season; April-December)
Oversee daily administrative functions, including supply inventory, purchasing, and equipment maintenance.
Greet and assist guests entering the building—patrons, rehearsal attendees, or education participants—with professionalism and warmth.
Manage incoming and outgoing mail, logging and documenting correspondence as required.
Hire, train, and supervise part-time staff for mailings, evenings/weekend work, and other administrative tasks.
Execute additional duties as assigned by management to ensure smooth and efficient office operations.
Qualifications
Bachelor’s degree or equivalent professional experience.
Minimum of one year of box office or related sales/database experience, preferably in the performing arts.
Strong verbal and written communication skills, with the ability to handle multiple priorities in high-stress situations.
Availability to work flexible hours, including evenings, weekends, and holidays.
Proven ability to handle cash, reconcile financial transactions, and prepare accurate reports.
Strong interpersonal and conflict resolution skills, with a customer-focused approach.
Proficiency in Microsoft Office and Google Workspace; familiarity with ticketing platforms (such as AudienceView) is a plus.
Additional Qualifications
Commitment to GVT’s mission of enriching the community through theatre.
Self-motivated, honest, detail-oriented, and able to balance day-to-day tasks with big-picture goals.
Comfortable navigating competing priorities and deadlines while maintaining a collaborative, collegial work style.
Work Environment Expectations
EMPLOYEE is expected to contribute to a positive, respectful, and healthy work environment, fostering an atmosphere of collaboration, professionalism, and mutual respect. EMPLOYEE agrees to uphold these values at all times, ensuring a supportive and inclusive culture for colleagues, students, and patrons.
Benefits and Opportunities
Greenbrier Valley Theatre provides a supportive environment offering professional growth opportunities. This role directly influences our patron experience and community engagement efforts. We provide competitive pay, professional development opportunities, and the chance to shape the future of West Virginia’s State Professional Theatre.
Equal Employment Opportunity Statement
Greenbrier Valley Theatre is committed to building a diverse and inclusive workplace that reflects the vibrant communities we serve. We welcome applicants from all backgrounds and experiences. Employment decisions are based on qualifications, merit, and organizational needs. GVT does not discriminate on the basis of race, ethnicity, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected characteristic as established by law. Together, we celebrate individuality, creativity, and collaboration in the arts.
Position requires relocation to the Lewisburg area.
To apply: email cover letter, resume and contact information for three (3) professional references to
No phone calls please.
General Manager
Position: Full-Time
Reports to: Producing Artistic Director
Location: Greenbrier Valley Theatre, Lewisburg, WV
About Greenbrier Valley Theatre
Greenbrier Valley Theatre (GVT), the State Professional Theatre of West Virginia, is dedicated to delivering high-quality, inspiring productions that bring our community together through the performing arts. We are committed to fostering a collaborative environment where both the team and patrons can thrive. Join us as we embark on a season celebrating our growth and innovation in “Thrive in '25”!
Position Overview
The General Manager will play a critical leadership role at Greenbrier Valley Theatre, overseeing the theatre’s administrative, financial, and operational functions. The ideal candidate will have a strong background in the arts, coupled with expertise in marketing, development, and management. This position requires a dynamic individual who can manage day-to-day operations while contributing to the strategic vision of GVT, fostering a thriving environment for staff, artists, and audiences.
Key Responsibilities:
-Management and Operations
Oversee daily operations of the theatre, ensuring smooth coordination between administrative, production, and front-of-house departments.
Develop and implement operational policies and procedures that align with GVT’s mission and goals.
Manage budgets and financial planning in collaboration with the Producing Artistic Director and Finance staff, ensuring fiscal responsibility and long-term sustainability.
-Marketing and Audience Development
Work closely with the Marketing team to develop and execute comprehensive marketing strategies to increase ticket sales, subscriptions, and community engagement.
Oversee digital and traditional marketing initiatives, ensuring alignment with GVT’s branding and messaging.
Analyze audience data and trends to inform targeted outreach efforts and grow GVT’s patron base.
-Fundraising and Development
Lead the Development team in creating and executing successful fundraising strategies, including individual giving campaigns, corporate sponsorships, and grant applications.
Provide vision and oversight for cultivating donor relationships, securing sponsorships, and identifying new funding opportunities.
Inspire and guide staff efforts on donor engagement and stewardship, ensuring the team meets annual development goals.
Oversee the planning and execution of special events and fundraisers, ensuring they align with GVT’s mission and brand.
-Team Leadership and Collaboration
Supervise administrative staff and department heads, fostering a positive and productive work environment.
Serve as a key liaison between staff and the Producing Artistic Director, ensuring open communication and alignment of goals.
Promote a culture of collaboration, creativity, and excellence throughout the organization.
Qualifications
Minimum of 5 years of experience in arts management, nonprofit administration, or a related field.
Proven expertise in marketing, development, and financial management, ideally within a performing arts organization.
Strong leadership and organizational skills, with the ability to manage multiple priorities effectively.
Excellent interpersonal and communication skills, with the ability to build relationships across diverse stakeholders.
Passion for the performing arts and a commitment to GVT’s mission of enriching the community through theatre.
Proficiency in budget management and CRM software (experience with AudienceView or similar systems is a plus).
Work Environment Expectations:
EMPLOYEE is expected to contribute to a positive, respectful, and healthy work environment for all employees and management at GVT. This includes fostering an atmosphere of collaboration, professionalism, and mutual respect, both in-person and in all communication. EMPLOYEE agrees to uphold and promote these values at all times, ensuring a supportive and inclusive work culture for colleagues, students, and other members of the GVT community.
Benefits and Opportunities
Greenbrier Valley Theatre offers a collaborative work environment with opportunities for professional growth. This position provides the chance to help shape the future of West Virginia’s State Professional Theatre while making a meaningful impact on the local community.
Equal Employment Opportunity Statement
Greenbrier Valley Theatre is committed to fostering a diverse and inclusive workplace that reflects the vibrant communities we serve. We are proud to be an equal opportunity employer and welcome applicants from all backgrounds and experiences. Employment decisions are based on qualifications, merit, and the needs of the organization. GVT does not discriminate on the basis of race, ethnicity, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected characteristic as established by law. Together, we celebrate and support individuality, creativity, and collaboration in the arts.
Position requires relocation to the Lewisburg area.
To apply: email cover letter, resume and contact information for three (3) professional references to
No phone calls please.
Patron Services Coordinator
Position: Full-Time (or Part-Time as appropriate)
Reports to: Producing Artistic Director
Location: Greenbrier Valley Theatre, Lewisburg, WV
About Greenbrier Valley Theatre
Greenbrier Valley Theatre (GVT), the State Professional Theatre of West Virginia, is dedicated to delivering high-quality, inspiring productions that bring our community together through the performing arts. We are committed to fostering a collaborative environment where both the team and patrons can thrive. Join us as we embark on a season celebrating our growth and innovation in “Thrive in '25”!
Position Overview
The Patron Services Coordinator is responsible for overseeing all front-of-house operations at Greenbrier Valley Theatre. This individual plays a key role in ensuring patrons have a welcoming and enjoyable experience, from the moment they enter the theatre until the end of each performance. This role combines customer service, team leadership, and event management to deliver exceptional service and support our theatre’s mission.
Key Responsibilities
Patron Experience: Ensure that all patrons have a positive, memorable experience. Oversee the lobby environment, maintain excellent customer service standards, and act as the main point of contact for audience feedback.
Team Supervision: Recruit, train, and manage front-of-house staff, including ushers, concession workers, and volunteers. Foster a team culture that reflects GVT’s dedication to quality and community engagement.
Concessions: Manage concession operations, including inventory, sales, and staffing, to ensure efficient service and high customer satisfaction.
Safety and Accessibility: Maintain a safe, accessible, and comfortable environment for all patrons. Ensure front-of-house staff are trained in emergency protocols, ADA compliance, and accessibility accommodations.
Event Coordination: Collaborate with production and technical teams to facilitate a seamless transition between performances and front-of-house operations. Coordinate with Marketing and Development departments on events or special programming.
Data and Reporting: Collect and report on attendance, customer feedback, and incident reports. Utilize this data to continually improve front-of-house operations.
Community Engagement: Act as a GVT ambassador, fostering strong connections within the community and helping patrons feel welcomed and valued at the theatre.
Merchandise: Oversee merchandise sales and coordination of merchandise sales staff at all performances.
Qualifications:
Minimum of 2-3 years of experience in customer service, hospitality, or theatre management.
Strong leadership and communication skills, with a focus on fostering a collaborative, supportive team environment.
Ability to multitask and work well under pressure in a fast-paced setting.
Basic knowledge of concession operations is a plus.
Passion for the arts and for creating a welcoming community experience.
Benefits and Opportunities
Greenbrier Valley Theatre offers a supportive environment where you can grow professionally while contributing to the local arts community. We provide competitive pay, professional development opportunities, and a chance to help shape the patron experience at West Virginia’s State Professional Theatre.
Equal Employment Opportunity Statement
Greenbrier Valley Theatre is committed to fostering a diverse and inclusive workplace that reflects the vibrant communities we serve. We are proud to be an equal opportunity employer and welcome applicants from all backgrounds and experiences. Employment decisions are based on qualifications, merit, and the needs of the organization. GVT does not discriminate on the basis of race, ethnicity, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected characteristic as established by law. Together, we celebrate and support individuality, creativity, and collaboration in the arts.
Position requires relocation to the Lewisburg area.
To apply: email cover letter, resume and contact information for three (3) professional references to
No phone calls please.